I also got the blue tooth headsets, but those were not the one which I was expecting so I am trying to get them exchanged. Although the offer didn't specify the model of the headsets which they were going to send, it did mention the dollar amount and the ones they sent are lesser then that. So let see how it goes. This time also I tried machine (I used the instant chat feature to talk to an agent). Although there is still a human on the other side but I was able to save the chat conversation in case this time the agent send the complaint to website 'A' :). Lets see how it goes. The headsets which they have sent aren't that bad though.
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